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MacBook Screen Flex Cable Issue – Flexgate (Fixed)

MacBook Screen Repair is a very often job we do at Fastest Mac Repair and PC Repair. The reason it is common is that many people drop from the bed, step onto, punch, or run over their MacBooks with a car! Yeah, that happens too! These MacBook damage incidents, in a way, are normal. People have always broken MacBooks by accident! It is nothing new. Today, however, we did a MacBook pro screen repair for another reason that needs to be mentioned here, in case you don’t know about it yet!

The reason this 2020 Macbook pro came in for repair, was the screen had lines on it and it was flickering. Many people get confused when it happens. They think this is a 2-year-old MacBook pro, why would the screen go bad like this? They try connecting the MacBook pro to the external monitor via HDMI and try other things suggested on the internet, but nothing works. The MacBook Pro screen either flickers or shows black lines across the bottom or doesn’t show anything at all unless you close a bit or keep it open at a certain angle.

This (famous) MacBook pro screen issue is called FlexGate. (“Flexgate” like “Batterygate” are sarcastic terms to describe the issues, because of how Apple responded and handled them). The screen problem itself happens because of the faulty screen flex cable (hence the “flexgate”). A paper-thin type of cable that Apple introduced to their screens since their 2015 MacBook pros and use flex cables for MacBook screens to this day. The biggest problem with the flex cables is that they are made out of paperlike material, which tends to wear out a lot quicker, especially if you open and close them more often than usual. Plus perhaps some of the first flex cables weren’t even made from the best materials, to begin with.

2016 and 2017 MacBook pro models like A1706, A1708, and A1707 had the most Flex cable failures. They were failing so much that people turned it into a class action lawsuit against Apple in 2020. Because Apple didn’t want to honor screen replacement when people started bringing them back when they experienced this issue. With every customer, Apple tried to weasel its way out of it and would only replace screens for people who were really adamant with their demands. The more timid customers would just turn around, leave or pay the full price to replace the MacBook screen replacement. It all went on for a while when these most problematic MacBook pros became older and then Apple was able to say that they are too old and normal wear and tear was expected for these flex cables.

macbook pro retina screen repair
macbook pro retina screen repair

All this time Apple denied its responsibility to reimburse customers for bad screen cable design. And how can you blame them? It would have cost them millions. I’m sure that would have made Apple shareholders unhappy. So they just threw their customers under the bus and had them bear the consequences. By the way, there was a second class action lawsuit over flex cables filed against Apple, but just like the first one in 2020, this one was thrown out by the judge and that was the end of it!

Then in 2018 Apple “got caught” making the 2018 MacBook pro screen flex cable a little longer. Which for some people meant that they admitted their (probably accidental) wrongdoing with the short and fragile flex cables on their previous models of MacBook pros. Making the cables longer and improving their quality made the issue go away partially, but not completely. MacBook Pro screen flex cables still go bad and it happens pretty often.

It is not uncommon for them to fail after around 2 years. Some manage to last longer. It probably depends on how often and how many times you open and close the lid on your Macbook Pro.

Either way, if your MacBook Pro has screen issues related to the flex gate cable, we can help. MacBook screen replacement is a pretty quick repair. It takes about an hour (usually less) if we have the screen available in stock for your particular MacBook. We try to have them in stock, but sometimes we have to go pick them up from our suppliers. Which also can be done the same or the next day at the latest.

If you are not sure if you have a “Flexgate” issue on your MacBook, call us at 805-585-5535 and we will help you diagnose it! Or stop by at 3339 Kimber Dr. STE D, Newbury Park, CA 91320 – The fastest mac repair in the Thousand Oaks area!

Meet The Owner
Hello my name is Eddie.

I opened my first computer store, after i looked around to notice that people didn't have a proper place to repair their computers at.

Most mac repair places take days to repair. Not because it takes so long to repair them. but because most shops are incompetent or have bad work flow. Hence they fall behind and as result customers have to wait for repair to be completed much longer.

It is similar (if not worse)with companies like Geek Squad(Best Buy), Genius Bar (Apple), Asurion(UbreakiFixit). They hardly do any inhouse repairs. Most of their computers get shipped out to manufacturers or other repair centers.

So again, people like yourself, have to wait 2-4 weeks get their computer back.
For that reason i was on a mission to change this industry and get computers fixed as fast as I can. So you and your family can get back to their zoom meetings as quickly as possible!
Another reason you should come here is because I fix most of the people's computer in the area anyway. Most just collect them and send them to me or I usually have to take care of their customers because the "other computer geniuses" break something and computer still ends up in our repair shop after that. I'm not saying that I'm perfect. I also make mistakes sometimes or sometimes get overwhelmed and forget something. But that doesn't happen very often. and if it does. It happens because of my own error or accident, not because I'm incompetent nor do i need to hide it by telling you to just go buy anohter computer cause this one is not fixable. Like other people do. I write this, because i really take it personally. And i don't understand why people have to lie instead of telling the person they don't know how to fix it. and just tell them to go look for some other options. I take this service seriously. I love doing it and i love providing nothing less than a truly NO-BS-Excellent service to people who come visit me! hope you will be one of them! Oh yes, and also in my free time i get out of town and shoot landscape photography! feel free to stop by our shop to see my artwork!

Visit my photography website here: Nature Photos For Sale

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