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The Geek Squad Scam

Geek Squad Scam is a quite popular search term on Google. So here is my story.

We had a customer walk in YESTERDAY. Who brought HP laptop that was dropped accidentally. After fall, the laptop stopped turning on. Screen was black. Fans were not spinning and computer seemed to be completely dead.

So she decided to take it to Geek Squad, because she thought it was a great idea. She has heard great things about it, saw commercials about how they run around in their vans helping people repair computers and home appliances.

Long story short, she took the computer for a repair to best buy. Geek squad said they need to send it out to Kentucky in order for it to be repaired.

They sent it out. Two weeks have passed. Damaged HP laptop was sent back and the lady was told it can not be fixed. Because the motherboard was damaged and basically there is nothing they could do about it.

The Repair

So that is when she decide to come to Fastest Mac Repair and Pc Repair!

After literally first 5 seconds looking at the power button, we realized that when hp laptop fell, it landed on the corner where the power button was. The impact caused the button to get stuck inside, which caused laptop not to turn on, because the power button was always pressed in.

I mean, you don’t have to be a genius to figure these kind of things out. all you have to do is spend 10 seconds and put some effort to try to figure out what where the issue lies. And that is what people at geek squad are not capable of doing. And perhaps that is why people think Geek Squad is a Scam!

what do you think??

if your pc computer or laptop needs repair, come to us. you won’t be disappointed. or maybe you will, who knows, nobody is perfect!

we are the fastest mac and pc repair in thousand oaks area!

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Meet The Owner
Hello my name is Eddie. I opened my first computer store, after i looked around to notice that people didn't have a proper place to repair their computers at.
Most mac repair places take days to repair. Not because it takes so long to repair them. but because most shops are incompetent or have bad work flow. Hence they fall behind and as result customers have to wait for repair to be completed much longer.
It is similar (if not worse)with companies like geek squad. They hardly do any inhouse repairs. Most of their computers get shipped out to manufacturers or other repair centers.
So again, people like yourself, have to wait 2-4 weeks get their computer back.
For that reason i was on a mission to change this industry and get computers fixed as fast as I can. So you and your family can get back to their zoom meetings as quickly as possible!
Another reason you should come here is because I fix most of the people's computer in the area anyway. Most just collect them and send them to me or I usually have to take care of their customers because the "other computer geniuses" break something and computer still ends up in our repair shop after that. I'm not saying that I'm perfect. I also make mistakes sometimes or sometimes get overwhelmed and forget something. But that doesn't happen very often. and if it does. It happens because of my own error or accident, not because I'm incompetent nor do i need to hide it by telling you to just go buy anohter computer cause this one is not fixable. Like other people do. I write this, because i really take it personally. And i don't understand why people have to lie instead of telling the person they don't know how to fix it. and just tell them to go look for some other options. I take this service seriously. I love doing it and i love providing nothing less than a truly NO-BS-Excellent service to people who come visit me! hope you will be one of them! Oh yes, and also in my free time i get out of town and shoot landscape photography! feel free to stop by our shop to see my artwork!
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